Returns Policy
Returns may be made within 7 days of receipt of your items. You will be fully reimbursed for the items and shipping costs if the product is found defective or not satisfactory. Orders returned after 7 days will be charged shipping expenses only.
Ordering, Payment & Shipping Policy
We at Glass Art and Beads want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at service@glassartandbeads.com
Most credit and debit card orders are shipped within 24 business hours.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.
Below are the shipping options and the associated Shipping & Handling Charges.
Local Shipping & Handling
United States of America
Please note: Standard shipping is by US Postal Service (USPS). Glass Art and Beads reserves the right to change the shipping method at its own discretion and expense. Glass Art and Beads is not responsible for delays caused by weather or other natural disasters.
| Normal |
Shipped via the USPS 5 - 7 business days anywhere within the USA |
$3.00 for the first item, add $2.95 for two or more items - no limit on quantity, size or weight |
| Priority |
Shipped via USPS 3 - 5 business days average anywhere in the USA |
$7.99 for the first item, add $2.95 for two or more items - no limit on quantity, size, or weight |
International Shipping & Handling
Canada
|
For all Canadian shipments, Glass Art and Beads will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.
Glass Art and Beads will not be held liable for any customs duties or taxes that arise from your local customs office. Glass Art and Beads will also not be held responsible for any additional fee the local carrier in your country may charge.
Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Glass Art and Beads will not be responsible for lost shipments.
All Other Countries
| International (No tracking available) |
Shipped via Global Priority 14-28 business days anywhere in the world |
$11.99 for the first item, add $1 per each additional item. |
| International Expedited |
Shipped via FedEx 3-5 business days (No PO Boxes) |
Varies by country. Price is provided in shopping cart. |
Please note that customs and import policies in some countries may be prohibit the importing of certain items. It is your responsibility to check your country's policies.
Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Glass Art and Beads will not knowingly ship any products to any countries that may require any type of license. Glass Art and Beads will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Glass Art and Beads will not be held liable for any customs duties or taxes that arise from your local customs office. Glass Art and Beads will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.
Please note: Glass Art and Beads reserves the right to change the shipping method at its own discretion and expense. Glass Art and Beads is not responsible for delays caused by weather or other natural disasters.
Also Note
USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for FedEx and UPS deliveries.
Back Orders
In the event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
Ordering Methods
| Online | Click on "Buy Now" |
| Phone | By calling 1-713-984-9841 Monday to Thursday. Friday to Sunday, call: 1-713-259-3410 |
| glassartandbeads@gmail.com | |
| Glass Art and Beads 1968 Sherwood Forest Houston TX 77043 USA |
Order Status and Returns
Email us at glassartandbeads@gmail.com
Payment Options
On-line orders can be paid by credit card, debit card and Google Checkout. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order.